HOTFlake™ Heated Stair Treads - 11”x 38”

The mats only need to be left on during the snowfall and/orfor a period of time after the snowfall. Mats may be laid out just before first frost conditions and can be left powered on during periods whereby temperatures are below 5 degrees Celsius or its equivalent of 41 degrees Fahrenheit.

The cost to operate the mats depends on the size of the mat installed. On average, each mat costs approximately $0.15 an hour to operate assuming a mat is left on for 4-6 hours per snow day; the approximate cost per snow day is between $0.60 and $0.90.

Yes. On/off options include: having an electrician hard wire the connection to the breaker inside; having accessories like "snow sensors", or thermostats, or simple "power remotes" from a distance. The "snow sensors" are automatic controllers that can turn your mat on and off depending on snowfall and temperatures. This type of controller regulates the turning on and off of the mat without ever having to unplug it from the outlet and can be hardwired into the circuit by any certified electrician.

The number of mats is dependent on the modeltype applied and can be installed in combination to one another; however, total amperage should NEVER exceed 15 amps. (Ex.per mat 120V model: one can install up to 10 stair mats, or 7 door mats, or 6 passageway mats or 4 walkway mats.)

Both 120v and 240v receptacles are available and may be used, however a 120v MAT CANNOT PLUG INTO A 240v RECEPTACLE and a 240v MAT CANNOT PLUG INTO A 120v RECEPTACLE.

The mat will maintain an average AMBIANT temperature of 7 to 10 degrees Celsius (44 to 50 degrees Fahrenheit). Don't be concerned about your pets burning their feet you may see them lying on the mats for warmth.

The mats will melt snow at an average of 2 inches per hour.

As the snow melts, you will notice tears of water which will trace the mat's lifted pattern, using it to roll away from the mat and/or eventually evaporate. Depending on the slope of the mat, the water will roll over the edge, and the raised pattern on the mat will continue to give anti-slip feature.

The mats should last 4-6 years if maintained properly. Please see the owner's manual, included with your purchase, for proper maintenance instructions.

Our mats are designed with built-in grommet holes, thus making securing them easy and effective.

All mat products are backed with a two-year manufacturer's warranty.

Shipping cost is dependent on the size/weight of the mat selected and the destination. We can arrange shipping, at your cost, or we can ship via your preferred carrier using your account number.

No, the mat sizes are pre-molded and CANNOT be altered at any time. (Doing any alterations would automatically annul/cancel the manufacturer warranty.) SUGGESTION: When measuring the area to cover, properly outline your application and verify all measurements twice.

No. A manufacturing inspection and testing facility (TUV Rheinland) undergoes independent testing and inspection at the manufacturing facility in order to maintain HOTFlake's certification. This procedure effectively controls manufacturing conditions including unit testing, thus guidelines are in place for quality control. Furthermore, facility inspectors' triple check the quality of all mats prior to departure thereby automatically rejecting any sub-standard mat before it is shipped to end user.

No. At the end of the season we recommend that they be hosed off from all the salt or sand left over from winter. Then store them by either laying them flat stacked one on top of another, or on their side with the wire connections facing upward. If you lay them flat, you may take some old newspapers and place them between the mats to absorb the water. The mats came with caps, so you can place the caps back onto the connectors. It is best that you store them indoors out of the sun. If you have a place such as an outdoor shed, that would work as well.